Google Reviews are crucial for ranking in Google’s Local Search Map Pack, which drives high-intent traffic at a fraction of ad costs. Among 149 ranked factors in the 2023 Local Search Ranking Factors Survey, reviews stand out as a key driver of Map Pack visibility and local success. Here are some high-ranking factors from the survey:
High Numerical Google Ratings (4-5 Stars)
6th
Quantity of Native Google Reviews With Text
8th
Sustained Influx of Reviews Over Time
13th
Recency of Reviews
20th
High Numerical Google Ratings (4-5 Stars)
6th
Quantity of Native Google Reviews With Text
8th
Sustained Influx of Reviews Over Time
13th
Recency of Reviews
20th
A strong review presence helps your business rank higher in local search results, increasing your chances of appearing in Google’s Map Pack.
Google reviews do the heavy lifting for you when it comes to generating, high-intent leads without spending big on paid ads.
Having more reviews than your competitors positions your business as the “no-brainer” option in your market.
Positive reviews act as a form of social proof, making it easier for new customers to trust and select your business.
The data speaks for itself: Google Reviews play a crucial role in driving conversions. Positive reviews foster trust, making potential customers more likely to choose your business over competitors. By maintaining a strong review presence, you not only boost your visibility in local searches but also attract high-intent customers who are ready to take action. Consistently investing in Google Reviews is a proven strategy for turning online visitors into life-long customers.
Podium
BrightLocal
BrightLocal
PR Week
Podium
BrightLocal
Responding to reviews shows customers you value their feedback and builds trust. Thoughtful replies can turn interactions into lasting impressions, boosting relationships, reputation, and revenue. In a competitive market, how you engage with reviews can be the deciding factor for potential customers. Interestingly, AI-written responses are often preferred over human ones, making it easier than ever to maintain consistent and impactful engagement.
BrightLocal
Podium
Womply
BrightLocal
ReviewTrackers
BrightLocal
Our system simplifies review management by consistently requesting feedback and ensuring timely responses, all while enhancing visibility on Google. With a bunch of added features, our system helps you stand out from the competition, save time, boost your rankings, and drive a steady flow of high-intent customers.
With our system, you can take the guesswork out of review acquisition. It automates the process so you can focus on running your business.
Use our system to build trust and credibility with more reviews, making you the obvious choice in your local market.
Increase your chances of appearing in Google’s Local Map Pack and boost your visibility with a steady stream of fresh reviews.
The Dexo Digital Review Automation System offers a comprehensive solution designed to streamline review management and enhance your online presence. With our system, you’ll save time, improve engagement, and boost your reputation without extra effort.
Get unlimited Google reviews with our system—no monthly caps, no limits. Collect as many reviews as you need to build trust, boost visibility, and attract high-intent customers.
We handle the heavy lifting by integrating our system with your business operations. With just a bit of collaboration, you’ll enjoy a hassle-free setup that keeps reviews flowing consistently, month after month.
Kickstart your journey with a 14-day trial that includes reconnecting with past clients. Our review reactivation campaign gets you instant results by turning past customer experiences into new reviews.
Our system seamlessly requests reviews via SMS and email with perfectly timed follow-ups to increase customer engagement and maximize responses. Tracking clicks ensures nothing falls through the cracks.
Delight customers with personalized images that include their name. These thoughtful touches make your review requests stand out and show genuine appreciation.
Let AI handle your 4 and 5 star review responses, ensuring each customer feels valued while saving you hours of work.
Even with tons of five-star reviews, people on social media might not know how great your business is! Our system automatically creates, schedules, and posts your reviews to your favorite social media platforms.
Stay ahead of potential issues with instant alerts for 1, 2, and 3 star reviews. Take control by addressing customer concerns personally, turning dissatisfaction into lasting loyalty.
Embed an eye-catching review widget on your website to showcase testimonials and build instant trust with new visitors, increasing conversions effortlessly.
Our pricing is designed to be straightforward and affordable for businesses of all sizes. For just $279/month, you get access to our full suite of done-for-you automation tools to streamline the process of getting reviews and growing your reputation. During the 14-day trial, we waive the Base Plan cost and you only cover the minimal ongoing costs for text message, email, and AI services.
1
Kickoff your journey by booking a 30-minute call to discuss your business and see how we can help.
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We guide you through an easy, step-by-step setup process to start getting your system up and running effortlessly.
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Our team handles all the extra technical setup, ensuring your system is fully equipped with the essential features and customizations.
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With your approval, we activate the system, and you’ll soon see reviews flowing in from your customers, boosting your reputation automatically.
Got questions? We’ve got answers. Browse our FAQs to find quick solutions to common queries about our review automation system, features, and how it can help grow your business.
The entire setup process for our Review Automation System typically takes 5-8 business days and is not included in your 14-Day Trial:
1. Pre-Onboarding & Scheduling: At the end of your Discovery Call, you’ll complete a quick Pre-Onboarding form and schedule your Onboarding Call (often within 24 hours).
2. Preliminary Account & Toll-Free Setup: After your Discovery Call, we begin setting up your account and registering your dedicated toll-free number for sending review requests. Toll-free number verification typically takes 3-5 business days, but this step runs in parallel with other onboarding activities.
3. Onboarding Call: During the scheduled call, we’ll configure the system with your input, gather required materials, and finalize key components for a smooth launch.
4. Final Back-End Setup: After the Onboarding Call, we complete any remaining system setup within 24-48 hours, ensuring everything is ready for launch.
5. Launch Approval: You’ll receive a launch email to review and approve the setup or request changes. Once approved, your system goes live within 24 hours.
Once it's fully launched, your 14-Day Trial of our Review Automation System starts.
No, there are no long-term contracts. You can cancel or pause your subscription anytime. If you pause, we’ll preserve your system setup for up to 3 months, but all features will be disabled during that period.
No technical expertise is required. We handle the majority of the setup for you and guide you through configuring the few things we need on your end to ensure the system is ready to go.
Yes, you have the flexibility to customize the review request texts and emails. While we provide pre-designed templates that are effective for most businesses, we are happy to accommodate any specific changes or preferences you may have to better align with your brand’s voice and messaging. Simply let us know, and we’ll make the necessary adjustments.
There are no limits on the number of reviews you can generate with our system. We believe in helping your business grow, and limiting the number of reviews you can collect would only hinder that. You can request as many reviews as you need to build your reputation and enhance customer trust.
We offer dedicated support via email, which you can access after your Onboarding Call. If you encounter any issues or have questions, simply reach out to us, and we’ll respond within 24 hours or sooner to assist you.
Yes, our system is designed to integrate with most popular business tools and CRMs. During your Onboarding Call, we’ll discuss your current tools and help connect them to ensure a seamless workflow. If integration isn’t directly available, we’ll explore alternative solutions to make the process as smooth as possible.
Absolutely! Our system provides a comprehensive dashboard where you can track key metrics such as:
Review Requests: Number sent, pending reviews, review link clicks, and non-reviewers.
Google Business Profile Insights: Total views, views through Search, views in Maps, and website visits from your Google Business Profile.
Review Performance: Total reviews received, overall sentiment, average star rating, and individual reviews—all accessible from our Reputation Dashboard.
No, there's no need to create a new Google Business Profile. Our system integrates seamlessly with your existing profile. The only requirement is that your Google Business Profile is verified.
In addition to the Base Plan subscription, you’ll be responsible for usage fees for SMS, MMS, email, and AI services. These fees are billed separately because they come from external providers with their own pricing structures. The cost depends on how much your business uses these features, so including them in the subscription would require us to limit your system usage or cap the number of reviews you can generate. By billing you directly for these services, we allow your system to stay flexible and support as many reviews as your business needs.
Here’s a detailed breakdown:
Toll-Free Number: $2.15 per month
SMS (standard text messages): $0.0083 per message segment + $0.003 carrier fee per segment
MMS (multimedia messages): $0.021 per message segment + $0.010 carrier fee per segment
Emails: $0.001 per email
Email Verification: $0.003 per email
AI-Generated Review Responses: $0.10 per response
Refer to the next FAQ questions for explanations of these costs.
A message segment is a chunk of up to 160 characters, based on the GSM-7 character encoding standard. If your message exceeds 160 characters, it is split into multiple segments, and each segment is billed separately.
For example:
A message under 160 characters = 1 segment
A message with 200 characters = 2 segments
When messages are split, 7 characters from each segment are used to store information that ensures the segments are combined into a single message for the recipient. This means split segments are limited to 153 characters instead of 160.
Carrier fees are additional charges imposed by phone carriers like AT&T or T-Mobile to deliver messages to their users. These fees vary between carriers, so we use the maximum fees as a baseline to help you estimate costs. For SMS, the carrier fee is $0.003 per segment, and for MMS, it is $0.010 per segment.
Emails: $0.001 per email, charged for sending messages through our integrated email system.
Email Verification: $0.003 per email, charged the first time an email address is used to verify its validity.
Email verification ensures that emails are only sent to valid addresses, protecting your sender reputation and reducing the chances of emails landing in spam folders.
Each AI-generated response to a review on your Google Business Profile costs $0.10. This covers the cost of using AI to craft and post a professional response automatically.
If we included these usage costs in the subscription fee, we would need to impose strict limits on your system usage, restricting the number of reviews you could generate. By billing based on actual usage, the system can scale with your business needs, allowing you to generate as many reviews as possible without unnecessary restrictions.
